Q. What is the Long-term/Elder care benefit?
A. This benefit is a one-stop resource for those who are concerned about or actively caring for an aging parent or other family member. Aging experts draw on their experience, knowledge of local resources, and the latest information on aging to answer questions, identify the real issues, and arrange for the help and resources for members and their aging family members needs.

Q. How does this benefit work?
A.  Simply call the toll-free number located on the membership card to speak with an elder care representative. Once eligibility is established, the member will be asked for information that will assist the representative in directing them to the appropriate elder care specialist. The trained and experienced elder care specialist will help with understanding the issues related to caring for an older person and assist in making the right choices. Alternatively, access elder care information, personalized planning tools and other resources on the web by visiting www.nursenavigator.com

Q. What does this benefit offer?
A. Long-term/Elder care provides members with:

• Elder Care Information and Referral – Care Management Associates are available 24/7 to provide assistance with elder care concerns, answer long-term care questions and help locate local assistance.
  
  
• Discount home health and long-term network – Long Term – Members can save up to 30% at 5,500 providers when seeking home health agency or assisted living facilities.
  
  
• Elder care web site access – Comprehensive website that offers features such as skill sheets, condition research, caregiver advice, two minute test, care giver tools, resource finder and member reports.
  
  
• Discounted fee for service geriatric care management services – 3,500 nurses and social workers provide telephonic and in-home evaluations (for an additional hourly or package fee) for all levels of care from basic to comprehensive.

*Discounts on professional services are not available where prohibited by law.

THIS IS NOT INSURANCE.
Payment must be made at the time of service in order to receive a discount.